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  • Pages
  • Editions
01 Cover
02 Content
03 A partnership to improve your experience
04 Keeping you safe and comfortable in your home
05 Money Advice available to you
06 Our planet – our responsibility
07 Help improve bpha customer service as a Resident Inspector
08 Help to access information on our website
09 How do you like to be communicated with?
10 Different ways you can get in touch with us

How do you like to be communicated with?

Like most organisations, we are trying to improve our environmental impact to help combat global warming and that includes printing less paper. We also want to make sure we use money in ways that most benefit our customers. Your thoughts and feedback help us make the right decisions.

Talk Magazine is a way we share relevant information. It lets you know what bpha is prioritising. We currently produce Talk as both a print and digital version.

Our digital version could share links to organisations and events and add relevant videos. Articles specific to your location or the kind of home you live in could also be included.

We would like to hear your views, so please help us by taking part in this short survey to let us know what you think. Thank you.

Q1 Do you read Talk Magazine?

Q2 Do you read the digital or print copy?

Q3 How often would you like to see it published?

Q4 Do you read the whole magazine?

Q5 If not, how do you choose which articles to read?

Q6 Do you read the digital copy on your phone or a tablet/pc?

Q7 How many articles do you like to read?

Q8 Would you like to see additional articles that reflect where you live or your relationship to bpha i.e. leaseholder relevant information?

Q9 What else would you like to see?

Q10 Do you use social media such as Twitter/Facebook to look at posts on particular articles/information?