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  • Pages
  • Editions
01 Cover
02 Content
03 A partnership to improve your experience
04 Keeping you safe and comfortable in your home
05 Money Advice available to you
06 Our planet – our responsibility
07 Help improve bpha customer service as a Resident Inspector
08 Help to access information on our website
09 How do you like to be communicated with?
10 Different ways you can get in touch with us

Help to access information on our website

We want everyone to have a positive experience and are committed to celebrating and supporting diversity and inclusion in our communities. We have added an accessibility tool called ReachDeck to make our website easier to use.

What is ReachDeck*?

ReachDeck helps website visitors who require online reading support, translation of pages and those who prefer to listen to information instead of reading it.

ReachDeck can help if you have dyslexia or mild visual impairments. If English is your second language you might benefit from the translation of pages and documents into over 100 languages.

Features include:

text-to-speech: click on or select any text to hear it read aloud

text magnification: enlarge text and hear it read out loud

MP3 generation: convert selected text into an MP3 audio file

screen mask: reduce glare with a tinted mask

web page simplifier: displays only the main text

translation: translate content into over 100 languages

How do I use ReachDeck?

To use ReachDeck on the bpha website, click on the orange, circular icon in the bottom left-hand corner of any page. The icon has a stick figure of a person.

This will open up the toolbar at the top of the page. Then hover over each of the icons inside the bar to see the services available.

*You may have been familiar with ReachDeck when it was called BrowseAloud.