1,635
customers supported to source additional income support
Updating you on our performance and plans for the future
Late last year we published our Customer Annual Report. It looks at improvements we have made following your feedback, and where we can continue to develop and improve the services we provide.
You can read the report in full here
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Here’s our 2021-2022 in numbers
32,929
repairs responded to
13,400
gas safety checks carried out
1,417
windows and doors replaced
111,998
calls answered in our Customer Communications Centre
39,016
emails answered
