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01 Welcome
02 Changes to your rent from 1 April 2023
03 Getting to know you
04 Is there additional financial support available to you?
05 How our Money Advice Team could help you
06 The take-away takeover
07 Are you up for the boiler challenge?
08 Updating you on our performance and plans for the future
09 If your electrical appliances are safe?
10 Community spaces for you
11 Brian’s Story
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How our Money Advice Team could help you

When Mr A was first referred to the Money Advice team, he wasn’t sure how they could help him reduce his debt and wasn’t keen to speak with them.

bpha Money Advice Manager, Amanda Ryan, tells us more about what the team does and how they could help you.

One of our Money Advisors explained that if Mr A was willing to provide information, we would do the rest. This started with us negotiating and restructuring non-priority debts so that they were manageable. We also looked at his benefit entitlements and any discretionary payments or grants he might qualify for – one of these covered more than half of Mr A’s debt. With the team’s guidance, he was on track to be debt-free in 12 months.

“I really felt the need to offer my full and wholehearted thanks for helping me with my financial woes. The result you got for me has honestly left me staggered - I really did not consider the possibility of such a fantastic outcome. The fact you have achieved this despite me not fully engaging and being, for want of a better phrase, a bit flaky, is even more impressive. I’m so relieved and thankful that I don’t feel I can express it adequately.”

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If you are worried about your finances, you can contact us by calling 0330 100 0272 and asking for Money Advice, or email info@bpha.org.uk, with the subject line ‘Money Advice’.

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