Keep safe from scammers

Scams are among the most prevalent types of crime in the UK, and coronavirus is creating a perfect environment for fraudsters pray on people. Take a look at our top tips and learn how to spot a scam.

  • Never click on a link in an email tht you weren’t expecting or haven’t previously had any contact with
  • Check the spelling and the content of emails carefully as scammers will sometimes make spelling, typo or grammar mistakes
  • Don’t be fooled by the authority of the sender or caller this is a common trick to get the attention of the recipient
  • Be aware of senders and callers using urgent tones and language this is a tactic to scare people into giving information or clicking without fully thinking the information through
  • Install security software to protect your computer and mobile devices
  • Check the URL before you click a link or visit the site and if you have any doubts about the authenticity don’t follow the requests in the email or text
  • Never transfer any funds to any unknown source, the bank, HMRC or government will never contact customers with a link to gain information or transfer of money
  • Check the sender or caller knows your name as legitimate emails or calls from services relating to accounts will address the account holder by name
  • Never provide personal information about your address, bank account, email or passwords as a website or caller should not be asking you for those details
  • If you think you have been a victim of an internet or caller scam, change your password immediately and contact your bank to inform them of your concerns.

You can also report any concerns to: Citizens Advice Consumer Helpline on 0808 223 1133 Action Fraud on 0300 123 2040