You can now become a bpha resident digitally!
Although we’d been working on offering new bpha residents the chance to sign up digitally for a while there’s no doubting that the start of the coronavirus outbreak gave us one last push to make this dream a reality.
Since lockdown started it’s become impossible for our Housing Officers to meet residents face-to-face to sign important tenancy documents. And although we’ve not been able to allocate properties to as many people as normal, unlike other housing providers we have continued to offer homes to those in urgent need. In fact, in April we digitally rented out 87 properties and let 16 garages.
Resident feedback has been really positive with many saying how easy and simple the process is. Something we’re really pleased to hear as we plan to continue work on our digital sign up options.