Want to get in touch?

We’re doing everything we can to continue to provide as normal a service as possible, but given the unprecedented nature of the situation and the increase in demand, we’ve had to make some changes to how our Customer Service team work.

Opening hours – While restrictions continue to be in place our contact centre opening hours will remain 9am – 5pm Monday to Friday.

Waiting times – When lockdown started our waiting times were higher than normal, you’ll be pleased to know that we’ve made some changes at our end and waiting times have reduced.

Get in touch

by telephone: 0330 100 0272