Meter tampering
With the rise in the cost of living, we’ve seen a significant increase in the number of ‘rigged’ meters. This is where someone tampers with their energy meter, gas, electricity or both to avoid paying for the energy they use, known as energy theft.
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Energy theft is a serious crime
Not only is meter tampering illegal it can be extremely dangerous and cause a significant fire risk. This can be potentially devastating to the home and those around it and, in some cases, can be life threatening.
Energy theft is a serious crime and penalties include fines and up to five years in prison.
Common signs of gas meter tampering include:
- Pipes that look out of place
- Dials that are not moving or visible
- Gas supply with no credit on prepayment meters
- The meter is back to front with no dials showing
- The smell of gas near the meter box
- Rubber piping that should be metallic.
Common signs of electricity meter tampering include:
- Wires sticking out, wrapped around or added with clips
- Damaged casing
- Electricity supply with no credit on prepayment meters
- A burning smell
- Smoke or sparks near the meter.
If you spot a tampered meter or are aware of any illegal meter tampering activity, please contact us on 0330 100 0272. If you’d prefer you can contact us anonymously. You can also report energy theft to Ofgem by calling 0800 023 2777 or using their online ‘Stay Energy Safe’ form.
If you’re struggling with energy bills please get in touch with the Money Advice Team who provide free and impartial help to anyone looking to improve their financial situation. You can reach to team in confidence by visiting their web page or calling 0330 100 0272 and ask to speak to the team.