Talk to us at The Place
The Place is your online bpha community, somewhere you can give us your views on a range of subjects – and completing some of our surveys means you’ll be entered into a draw to win a shopping voucher, so it’s a win-win situation!
Congratulations to Adam and to Lina, both from Bedford, who both won a voucher after entering our Christmas quiz and contents insurance survey prize draws in December.
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You could win a £25 shopping voucher!
Customer repair and maintenance responsibilities
We regularly review our policies to ensure they reflect current regulations and give you clear guidance on our responsibilities, and yours too.
Ahead of a review of the Repairs policy, your Service Improvement Panel is looking at bpha’s and customers’ repair responsibilities to make recommendations on any changes they think are needed. They would like to hear your views on this too.
For every 25 responses we receive, we’ll add another £25 voucher to the prize pot, meaning the more people we hear from, the more chance you have of winning a voucher! What are you waiting for?
Do you live in a block where there is a communal cleaning service?
The cleaning contract we have with Town & Country, who carry out communal cleaning in areas outside of Bedford, is due to end in August this year. We are beginning the process to appoint a supplier for the new contract, which will start 1 September 2025. If you’re affected by this change, you will receive a letter from us with more information.
To help us shape this service, we would like to hear from you!
Again, for every 25 responses we receive, we’ll add another £25 voucher to the prize pot, so the more people we hear from, the more chance you have of winning. Please only feedback once you’ve received a letter from bpha to confirm this affects you.
Pop quiz
How many fires were caused by lithium-ion batteries in 2023?
Clue – the answer is somewhere in this edition of Talk.
Tell us the correct answer here and we’ll enter you into a prize draw to win a £25 shopping voucher.
Entries close at 5pm on 16 March – good luck!
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