Hello and welcome to Talk,

Hi, I’m Farhanah Iqbal, bpha’s Equality, Diversity and Inclusion Partner. I work with colleagues, customers and communities to help make our services fair, inclusive, accessible and responsive to your needs.

The more we know about you, the better we can support you. Find out why this matters, and how to update your information, on page 12.

On page 5, discover My Wellbeing Toolbox, with practical online support for challenges such as poor sleep, anxiety and low mood.

You can also meet five of the volunteers behind Café Connect, a community hub in Queens Park, Bedford, on page 8, and hear from Service Improvement Panel member Ross on page 15.

I hope that you enjoy reading,